Preview a conversation
Check your scenario before connecting the agent to a customer channel.
AI Business Transformation
Hire your AI team:
Tell us about your business — with a website or in your own words. Your agent prepares its knowledge for you to review before launch.
1
1. Connect
-Website or files. No code.
Connect
Paste a website link or upload files. No developers required.
2
2. Train
-AI learns your business in 60 sec.
Train
AI learns your business in 60 seconds and prepares the ideal response flow.
3
3. Launch
-Connect channels in a few clicks!
Launch
Connect your website and messengers in just a few clicks.
REVENUE GROWTH
Automate sales
Answers product questions, uncovers customer needs, and guides them toward a purchase.
COMMON QUESTIONS
Unload support
Helps customers resolve issues: clarifies key details, suggests safe next steps, and keeps the conversation context.
AI KNOWLEDGE BASE
Train employees
Turn SOPs, policies, and docs into an AI training assistant. New hires learn work processes and get instant answers without interrupting HR or team leads.
Unified platform for all departments
Use AI agents for routine inquiries in sales, support, and employee training.
SALES AUTOMATION
From first inquiry to the next step
The AI salesperson uncovers customer needs with SPIN and qualifies leads with BANT. Works on Telegram and your website.
Smart sales SPIN+BANT
Sells through customer needs and auto-determines budget and timeline.
CRM integration
Auto-creates deals in AmoCRM/Bitrix24.
Database reactivation
Messages sleeping customers and brings them back.
Sales Bot v2.0
How much does the basic plan cost? Any discounts?
Basic plan is free. For business — $49/month.
🎁 Annual billing saves about 20%.
98%prices.pdf
Yes, send invoice to "Vector LLC".
Deal auto-created in CRM
L1 SUPPORT
Support that follows your team’s playbook
If the agent cannot answer or the customer asks for a person, it flags the conversation for takeover.
Step-by-step troubleshooting
Asks a focused question when a key detail is missing.
Safe next steps
Suggests permitted actions and highlights important limits.
Conversation context
Uses details already shared so the customer does not have to repeat them.
Support Hero
My payment isn't going through. Error 403.
Error 403 is a bank restriction.
Try instant transfer — works reliably.
99%base.md
Yes, let's do that.
✅ Resolved without operator
KNOWLEDGE MANAGEMENT
Employee training and knowledge base
Ask about a work process: the agent finds the relevant policy section and shows its source.
Smart search
Understands meaning, not just keywords.
One shared standard
Approved policies are available to the whole team in one place.
Wiki integration
Works with Notion, Google Docs, and local files.
HR Assistant
How do I file sick leave? Who do I contact?
Per policy #14:
1. Open the HR portal.
2. Create a "Sick Leave" request.
97%regulations.pdf
Thanks!
📚 Answer found in Knowledge Base
LIVE DEMO
See how it works live
An example conversation with an ecommerce AI agent. The mockup uses illustrative data and scores.
Electronics Store
● Active
Alex K.
Is it in stock...
14:32
Maria S.
When is delivery?
14:28
Ivan P.
Thanks for the help!
14:15
Alex K.
Telegram · Active now
AI in control
Good afternoon! Do you have the iPhone 15 Pro in stock? And how much does it cost?
Good afternoon! 👋 Yes, the iPhone 15 Pro is in stock!
Prices:
• 128 GB - $999
• 256 GB - $1,099
• 512 GB - $1,299
Which storage size are you interested in?
Prices:
• 128 GB - $999
• 256 GB - $1,099
• 512 GB - $1,299
Which storage size are you interested in?
97% confidencecatalog.xlsx
256 GB. What does shipping cost?
Great choice! 256 GB - $1,099
Shipping options:
• Standard - $8 (1-2 business days)
• Store pickup - free
Would you like me to place the order?
Shipping options:
• Standard - $8 (1-2 business days)
• Store pickup - free
Would you like me to place the order?
Type a message...
The evolution of productivity
Routine work for agents. Negotiations, complex decisions and growth for your team.
Traditional team
Manual processes
uni1.
First-line automation
Monthly priceDepends on the team
Salary, benefits and coverage
Monthly priceFrom $49
Business plan, billed monthly
AvailabilityDuring shifts
Schedules, leave and cover
AvailabilityAround the clock
First-line support runs 24/7
KnowledgeIndividual expertise
Training and handovers
KnowledgeShared knowledge base
Policies and conversation history
Growing demandHiring and training
New workplaces and processes
Growing demandConnect channels
No new hire for every channel
This comparison illustrates a typical scenario and does not guarantee savings.
Control your conversation style
Set the agent’s role, tone, and response rules before launch.
Room to grow
Connect new channels. Processing capacity depends on your plan and workload.
Your company knowledge
Answers draw on your documents. Complex cases are handed to a person.
Results you can track
Measure impact through conversations
Conversions, objections and answer quality in your team’s analytics.
From use case to working agent
Get startedReady for a transformation?
Choose your first automation task and the right plan.
CRM integrationYour knowledge baseConversation oversight
Solutions for your industry
Choose a use case and connect your own business knowledge base.
E-commerce
Helps shoppers choose: clarifies what they need and answers product questions using your catalog.
Product selection assistance
Real estate
Qualifies leads by budget and area, sends property decks, and books viewings.
Lead qualification
Beauty & wellness
Answers pricing, service, and appointment process questions using your knowledge base.
Information before booking
EdTech
Explains course programs, helps with payment, and answers student operations questions.
Potential: Fast launch
B2B & IT
Qualifies inbound leads, answers API questions, and automates SLA support.
Potential: L1 coverage
Travel
Finds tours by travel dates, budget, and group size, then explains the itinerary, terms, and included services.
Potential: Loyalty
Analytics that make decisions
Reports on conversations, sales, and company knowledge. Figures below are illustrative data, not customer results.
TRANSPARENT SALES
Sales funnel control
Shows where deals stall and which objections block a purchase.
Revenue forecast
AI estimates deal probability from chat and shows expected revenue this month.
Churn detection
System auto-identifies why dialogue ended without purchase (too expensive, missing feature, etc).
Script control
AI tracks if manager offered upsells and scheduled next steps. No forgotten customers.
Where deals stall
Sales pipeline
BANT qualified
142
+12% this week
Conversion
19%
Close rate
New
840
Conversation
546
BANT
142
Sarah L. (Ops)Budget > $7k
SERVICE QUALITY
Support quality insights
Track customer sentiment and knowledge-base effectiveness. AI shows where guidance works and where your team should step in.
Tone and satisfaction
AI analyzes the emotion behind every message. Frustrated conversations are flagged for human takeover.
Issue clustering
See the top recurring request themes this week, such as order status or refund requests.
Smart routing
Simple questions go to the bot first. Complex cases move to Inbox only when needed.
Quality control
4.9CSAT
Excellent
Based on 1,240 ratings
Top topics (Top 3)
Order status42%
Refunds28%
KNOWLEDGE AUDIT
Company knowledge audit
See what your team still cannot find. AI highlights gaps in documentation based on real questions.
Knowledge gaps
The system surfaces missing coverage in your docs based on repeated real-world questions.
Time to readiness
Measure how quickly new hires stop asking basic questions and move to higher-value tasks.
Auto-assessment
The agent runs micro-quizzes in chat and builds a live competency map.
Knowledge Base
Training
85%
3 days
-11 days
⚡️
Faster
Critical gap
No article covers "refund policy exceptions".
12 questions from support leads.
Knowledge base
FAQ (98%)Playbooks (100%)Policies (45%)
Unified inbox
All communications in one system
Leads from Telegram, tickets from WhatsApp, applications from Avito. AI routes into departments: Sales, Support, HR. No one gets lost.
uni1.
Telegram
WhatsApp
Avito
Email
Incoming Inquiries
AI Auto-Reply
Artem• 3m ago
Sales«Are there open slots for tomorrow?»
Uni1 Agent
thinking...
Elena• 1m ago
Support«Where is my order #12345?»
Uni1 Agent
Delivered
Order #12345 is with courier, delivery today by 4:30 PM. Pickup code: 8412.
Write to client...
Architectural Safety • Zero Risk
Will we have to rebuild our existing workflows?
No. Uni1 connects to your existing systems instead of replacing your CRM, retraining your staff, or abandoning familiar workflows.
Stays untouched100% Retained
Familiar tools & roles
amoCRM, Bitrix24, 1СNo changes
Custom fields, stages, and pipelines remain unchanged.WhatsApp & Telegram NumbersYour data
Your verified phone numbers and bots remain yours.Team WorkspaceNo retraining
Reps reply in their current apps without tool fatigue.Effort0 hours relearning
Smart Bridge
Gets connectedUni1 Gateway
Intelligence layer
Uni1 AI agents via APIData protection
Secure connector links to your channels in 1 day.Company Knowledge BaseRAG 2.0
PDFs, guidelines, and catalogs indexed with exact citations.Shared InboxHISTORY
All messages remain in a shared conversation history.Timeline1 to 3 days rollout
What changesEconomics
Business impact
45 min → 4 sec⚡ 670× faster
Your team replies from one shared queue without switching between messaging apps.Up to 74% automatedAutomated
Inventory, invoicing, and order status handled autonomously.+18% deal conversionQualified lead
Sales rep receives qualified lead with pre-filled deal in CRM.EffectPayback in 9 days
Technology for the next generation
Not just a chatbot, but a full AI teammate built on an enterprise-grade stack.
Core Technology
Knowledge base: Answers grounded in
your documents
Search finds relevant passages in your documents, and you can verify the source behind an answer.
Standard shipping costs $8 and usually arrives in 1-2 business days.
Example source: Shipping_Policy.pdf
Unanswered questions
Analytics shows where the agent lacked confidence. Improve the knowledge base using real customer questions.
📊
360° Performance
One quality layer tracks sales conversion, support CSAT, and employee training progress across the whole system.
{}
API-First Architecture
Fits smoothly into your IT landscape. Use webhooks for events, a REST API for agent management, and ready-made connectors for popular CRMs.
REST APIWebhooksZapier
POST /api/v1/chat
{ "message": "Hi" }
{ "message": "Hi" }
Configure personality in 5 seconds
No prompts needed. Just move sliders or pick a preset. Your AI can be anyone.
Choose a persona
Wolf of Wall St.
Caring
IT Geek
Empathy100%
Humor20%
Emoji usageModerate
uni1.
● Online
Customer is upset delivery is delayed 2 days. What to say?
I understand! 😟
Let's calm them. Say:
"Ivan, I sincerely apologize! 😔 We're working on the courier issue. As compensation, enjoy 15% off your next order. Thank you for your patience!" 🎁
Let's calm them. Say:
"Ivan, I sincerely apologize! 😔 We're working on the courier issue. As compensation, enjoy 15% off your next order. Thank you for your patience!" 🎁
Mood: Positive
Security and control
Your data is yours alone
Your company’s knowledge base. Your team’s access. Control at every step.
Personal data
Call me back at +1 415 ••• ••07, J••• S•••••
MaskedInvest in growth, not headcount
Start free. Upgrade to PRO once you see the impact.
Trial
0 $0 $/ 14 days/ 14 days
For testing and exploration
- 3 AI agents
- 200 credits (up to 60 dialogs)
- Knowledge base (up to 3 500 pages)
- Messenger integrations
- CRM integrations
- Up to 2 Inbox operators
- 1 source per agent: one page or a bundle of up to 20 key website pages
Recommended
Business
49 $39 $/ month/ month
billed monthlybilled yearly
- 5 AI agents
- 8 000 credits (up to 1 200 dialogs)
- Knowledge base (up to 28 000 A4 pages)
- All channels and CRM included
- Up to 10 Inbox operators
- Image-to-text matching
- Manual conversation takeover
- Extra credits available
- 5 sources per agent: pages or bundles of up to 20 key website pages
USD prices are indicative. Contact sales to confirm billing options.
Enterprise
79 $59 $/ month/ month
billed monthlybilled yearly
- Everything in Business
- 10 AI agents
- 20 000 credits (up to 3 000 dialogs)
- Knowledge base (up to 84 000 A4 pages)
- Up to 30 Inbox operators
- Voice message recognition
- Expanded file limits
- Priority support
- One-time integration help
- Extra credits available
- 15 sources per agent: pages or bundles of up to 20 key website pages
USD prices are indicative. Contact sales to confirm available billing options.
Questions and answers
Everything you need to know before hiring your first digital teammate.
How fast can I launch an agent?
The basic setup takes exactly 60 seconds. Upload a link to your site or a PDF price list, and the agent is ready to respond. Telegram can be connected in one click.
Can it sell, or does it only consult?
It is a full AI sales rep. It qualifies leads, handles objections, and sends a payment link. We use proven sales scripts.
What if it does not know the answer?
The conversation stays in Inbox. Your team can see its history and reply to the customer directly.
Where is data sent?
Straight into your CRM (AmoCRM, Bitrix24) or Helpdesk. The agent creates the deal, opens the ticket, or updates the candidate status automatically.
Does it understand voice messages?
Yes. This is a killer feature. The agent listens to voice notes, understands the meaning, and replies with text. Customers love it because many Telegram users prefer audio.
Can I tune the communication style?
Absolutely. In our AI Lab, you can choose a role and test the dialogue before launch.
How secure is it?
Your data is isolated. We do not use your knowledge base to train public models. You fully control your data and can delete it at any time.
Which languages does it support?
It supports 95 languages. Upload a Russian knowledge base, and the agent can answer a client from the UAE in Arabic or a client from China in Chinese.
Is it more cost-effective than a human employee?
Compare the plan price with your team’s cost of handling a similar volume of conversations. The result depends on request volume and complexity.
Do I need programming skills?
No. This is a no-code platform. Everything is configured visually. If you can use Telegram, you can launch an agent.
Try it free
No credit card required
Ready to hand off the routine?
Leave your email — we’ll discuss your use case and help prepare the launch.
Leave your email and we will get back to you about implementation.